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Question:

There are users who appear to be online on LoveAwake 24 hours a day, continuously, day after day and week after week. This seems suspicious to me, as it suggests they never log out of the platform.

Answer:

These users have installed the Loveawake Android application and remain online as long as the app is installed on their device. They can receive and respond to messages instantly, 24/7, except during the hours they have designated as "silent hours" in their settings. During "silent hours," their status on the site automatically changes to offline.

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